These are the frequently asked questions regarding our HOA properties.

Where do I order a certification of demand and documents?
All demands are ordered through www.condocerts.com.

How long does it take to get a demand back with documents?
Normally within 72 hours, but depending on if paid with check or credit card. Condocerts waits for clearing of funds before releasing request to our office. Meaning that we do not always receive the demand on the day you order it. Which can be longer then 72 hours. Please note if you have a question regarding your demand contact renee@paulmillercompany.co.

How much are condocerts fees?
Depending on what documents that are order with the certification any where between $140.00 to $250.00 but that includes documents. At this time certification fees are $29.00 and tranfer fee is $225.00.

Who do I call to verify the payoff amount that condocerts gave me?
Please contact renee@paulmillercompany.com for closing verification. We try are best to get back to you within 24 hours.

How do I find out the number of offsite owners on an HOA property?
Questions regarding off-site owners, delinquent accounts, insurance, HOA dues and any related questions, click HERE.

How do I find out the delinquent accounts on that Property?
Questions regarding off-site owners, delinquent accounts, insurance, HOA dues and any related questions, click HERE.

What is included in the HOA dues?
Questions regarding off-site owners, delinquent accounts, insurance, HOA dues and any related questions, click HERE.

What are the parking space numbers or garage number?
Due to security reasons we do not release information regarding the units being sold. You will need to obtain this information from the seller's agent. Once a property is bought the new owner may come into the office to get that information as long as we have already received the escrow papers with the new owners information for proof of verification. If you are the seller and it's a bank owned property you will need a seller agreement for proof given to our office for release of parking information email that request to renee@paulmillercompany.com.

Where do I get pool key's, gate transmitters, and parking permits?
As stated we release all information for that once the new owner is on record. Please bring a copy of your record deed and title for us to verify if you are not on file yet. They may come into our office at 272 Church Ave. Ste 4 Chula Vista, Ca 91910. Our office hours are Monday - Friday 8 a.m. to 5:30 p.m. Please call ahead to verify that we have those items in stock. Some HOA's have to do special orders that take up to a week. Our number is (619) 427-5011 ask for HOA that you need these items from.

What are the pet requirements for an HOA?
We ask that you contact the seller's agent to get the information from the rules & regulations book that gives the correct information. If you are the seller for a bank you can request a copy through www.condocerts.com.

Is this HOA FHA approved?
We suggest to go to www.hud.gov and type in the street address. Unfortunely we are not given that information to what type of loan that property is getting when the new owner takes over.

After an inspection of a property we often get questions to what is covered by the HOA. For example termites, crack slab, or other items. Please contact our office at (619) 427-5011 and ask to speak with the manager of that property or email address.

If you do not see an answer to your question, please contact renee@paulmillercompany.com.